Customer service Representative

Location: Stevens Point
Posted on: November 20, 2024

Job Description:

Interested in working in a Customer Service Representative Associate position in Stevens Point, WI with a dynamic and growing company? In this role our client is a fortune 500 company with room for growth and stability. We are looking for someone who is smart, dependable, driven and have a strong interest in Customer Service.
Enjoy talking to people and have a competitive selling background without the desire to travel? We have a great opportunity for you!
 
Play a key role at with our client by providing astonishing customer service while using your sales techniques to make sales and incentives. This position involves inbound sales opportunities from potential customers or travelers who have been referred from a travel agent or pre-qualified through our direct marketing department. Identify suitable insurance products based on customers travel plans and needs. Look for opportunities to up-sell, and cross-sell customers allowing them to increase their knowledge with our products
 
RESPONSIBILITIES AND DUTIES INCLUDE:
Using a customized program to collect, recommend and sell a viable product based on customer’s travel itinerary
Answering product questions and assisting customers with pre and post-sale inquiries
Assisting customers to make the best product selection
1+ year’s sales & customer service experience.
Proven experience in product or service sales.
Excellent verbal and written communication.
Ability to learn new accounts and updates to policies.
Proven conflict resolution skills.
Various shifts available from 8am to midnight. Working some weekends.
 
If you are interested please attach the most current copy of your resume. Also be on the lookout for a 303 area code for a preliminary phone screen!
 

Keywords: , Appleton , Customer service Representative, IT / Software / Systems , Stevens Point, Wisconsin